Find answers to common questions about our DIY weaving kits, materials, tutorials, handmade bags, shipping, and orders. We are here to support your creative journey.
- All
- About Our Products
- DIY Kits & Tutorials
- Orders & Returns
- Custom & Wholesale
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
About Our Products
We provide high-quality weaving materials including PE rattan strips, leather strips, DIY weaving kits, and accessories for handmade bags and baskets.
Yes. Our materials are designed for both beginners and experienced makers. We also provide step-by-step tutorials to help you complete your first project.
You can create handmade handbags, tote bags, storage baskets, home décor items, and many other woven crafts.
DIY Kits & Tutorials
Yes. Our DIY kits include access to step-by-step video tutorials to guide you through the weaving process.
Absolutely. Our tutorials are beginner-friendly and designed to help anyone learn weaving from the basics.
Our weaving tutorials are available for free on our YouTube channel. You can watch the videos anytime and follow along step by step as you create your handmade projects. We regularly share new tutorials, tips, and creative ideas to help you improve your weaving skills.
Orders & Returns
Please contact us as soon as possible after placing your order. We will do our best to assist you before your order is processed.
If there is an issue with your order, please contact our support team. We will help resolve the problem according to our return policy.
Custom & Wholesale
Yes. We welcome wholesale inquiries from craft stores, studios, and businesses. Please contact us for more information.
Please contact us with your requirements. We are happy to discuss possible customization options.